Study Abroad Student Assistant

Position Title: Study Abroad Student Assistant

Position description: The Study Abroad Student Assistant position acts as the first point of contact for clients of the Study Abroad Center (SAC), serving as a contact person for students interested in study abroad. They also assist the full-time SAC staff with various tasks and projects related to SAC operations. Below are some of the related responsibilities and duties of a SAC Study Abroad Student Assistant. 

Reception Area 

• Assist in acknowledging and greeting everyone who enters and leaves the office
• Handle visitors’ questions and concerns professionally, patiently, and courteously
• Answer the phone, transfer calls, or take messages appropriately 
• Inform other staff when their appointment has arrived
• Scan passports, label scans, and file electronically
• Actively offer assistance to clients through email, phone, or in-person communication
• Filing documents in online systems
• Taking photos for clients. SAC offers to take passport photos
• Participate in the SAC outreach activities and events, as needed. 
• Assist with recruitment projects such as chalking for events, button making, and event preparation
• Assist with reviewing student application materials and follow up regarding components to be completed 
• Assist with updating and creating documents such as flyers, program guides, flight summaries, Google forms, doodle polls, etc. 
• Independently research programs to stay current with changing information
• Check the SAC mailbox daily. Place mail in appropriate mailboxes.
• General office clean-up
• Clean student and front desks, chair armrests, keyboards, monitors, computer mice, telephones, and doorknobs with appropriate cleaning materials
• Maintaining the Copy Room/ Office Supply Area. When supplies are low, inform the full-time staff to re-order.
• Assist any SAC staff member in daily activities and/or special projects

Qualifications:  

• Candidates for the Study Abroad Student Assistant position must meet the following:
  • Must be available to work at least 8-12 hours a week. Commitment expected is two semesters minimum. 
  • Previous international travel experience by the position start date preferred (not required)
  • Customer service skills
  • Have strong written and oral communication skills
  • Be detail oriented and highly organized
  • Desire to work with students who express interest in study away and enthusiasm for study abroad and its value

Top Career Competencies Gained: 

• Communication
• Professionalism
• Teamwork 

Compensation: $10 per hour

Terms of Employment: 

• For the Academic Year: 8 to 12 hours per week, beginning August, 2025 and ending May, 2026.