Student Health Center Administrative Assitant

Job Title:  Student Health Center Student Employee

Reports to: Assistant Director of Nursing

Department:  Student Health Center

Responsibilities:

• Under direct supervision, daily prepares front desk operations and check-in kiosks/computers to open clinic; maintains patient confidentiality and privacy; performs related clerical tasks; greets all students and visitors to the health center; answers phones; schedules appointments according to established procedures; collects and enters current health insurance information into electronic health record; maintains accurate and current patient files in electronic health record i.e. student status, insurance information, best-reached phone number; reschedules appointments and makes reminder calls for appropriate appointments according to established procedure; provides information to clinic staff and other entities; communicates with staff; assists students, family members, and visitors with various needs to enhance customer service; collects immunization records and enters data into electronic health record; scans all immunization records and health information into electronic health record; obtains signed release for student medical record requests and faxes to designated outside provider; and manages incoming faxes and routes to appropriate staff. (80%)
• Assists with various counseling center and health clinic duties as assigned. (20%)

Preferred:

• Major in health related field

Skills Necessary:

• Ability to maintain patient/client confidentiality.
• Knowledge of general clerical procedures.
• Skill in communication, proper grammar, spelling, and punctuation.
• Knowledge of computers and relevant software applications.
• Ability to maintain respectful and effective communication and approach towards patients/clients, visitors and fellow staff members.
• Skill in use of office equipment.
• Ability to follow oral and written instructions accurately and follow health center policies.
• Ability to organize and prioritize tasks.
• Ability to receive constructive guidance and instruction.

Work Schedule/Pay:

• Clinical hours are not provided for this position.
• Wage begins at $13.00/hour.
• Number of hours per week varies, approximately 10 per week (but could be more and less at certain times of the year).
• Weekly work schedules may be established according to the employee's academic schedule and other commitments; once the schedule is established, however, it should be followed unless variance is approved by the supervisor.