Work Study Desk Assistant - Not currently accepting applications

Position Overview

The Desk Assistant is a work study position only that supports the daily operations of the Office of Academic Advising by providing front desk coverage, assisting with student check-ins, and contributing to other project /program administrative and outreach tasks.

 Job Description & Responsibilities

• Daily Responsibilities
  • Provide reception desk coverage, Monday through Friday, 9:00 a.m. – 4:00 p.m.
  • Check in students for scheduled appointments with Staff or Peer Academic Advisors
    • Provide notification of appropriate individuals
  • Check in drop-in students to the office.
    • Provide notification of appropriate individual
  • Maintain the cleanliness and organization of the front office reception area.
  • Make appointment reminder phone calls/messaging on behalf of academic or peer advisors.
• Other/Project-Based Responsibilities
  • Conduct phone and messaging outreach to promote office programs, events, and workshops

Training & Requirements

• Students will have knowledge of or receive training on:
  • Staff roles and services offered by the Office of Academic Advising
  • Use of office technology and tools, including:
    • Office of Academic Advising Check-In System
    • Google Calendar
    • Google Documents
    • Zoom Phone
    • Google Chat
  • FERPA (Family Educational Rights and Privacy Act) compliance and confidentiality standards

Candidates may Thrive in this Role if they Possess:

• Strong communication skills – both verbal and written, with a professional and courteous demeanor
• Reliability and punctuality – consistent attendance and time management are essential
• Attention to detail – especially when handling confidential information and scheduling tasks
• Customer service mindset – ability to interact positively with students, staff, and visitors
• Adaptability – comfortable working in a dynamic environment and engaging with a wide range of student questions, topics, and situations
• Basic technology proficiency – familiarity with Google Workspace and virtual communication tools
• Team-oriented attitude – willingness to collaborate and support office initiatives

Supervisor

• Meredith Pecinovsky