CIEP Administrative Assistant

PRIMARY FUNCTION: Processes documentation needs of current students such as class schedules, writing enrollment letters and printing grade reports; makes appointments for students with other units on campus; collaborates on different activities for student and staff orientations; completes routine office tasks; manages and enters current students’ information into CIEP database (Smartsheet ); creates and maintains students’ grades database for probation and dismissal purpose; collaborates in special projects and serves as receptionist, taking messages, distributing mail, answering questions from students.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

1. Enters student’s information into CIEP database (Smartsheet); creates, updates and maintains

student files in cabinets and electronically;

2. Processes documentation needs of current and former students; following exiting templates writes letters of enrollment, attendance, and participation; requests students to complete waivers and academic forms

3. Works with the director to create class schedules and classroom assignments at the beginning of each session

4. Prepares handouts for orientation, and makes appointments for students with other units such as

Student Health Center, Department of Residence, etc. if needed; collaborates on different activities

for new student orientation; participates in orientation activities; passes out schedules.

5. Collaborates with IE Secretary to secure CIEP student’s enrollment

6. Maintains accurate records within the UNI Student Information System (SIS)/Campus Solutions

including tuition, grades, and enrollment

7. Checks and reply inquiries in the CIEP-Assistant and CIEP email accounts;

8. Takes messages or transfers calls to staff as needed; answers routing inquiries via telephone and

email and transfers non-routine ones to appropriate parties; updates CIEP personnel contact

information during each session

QUALIFICATIONS: Must be a full-time, degree-seeking student at UNI in any undergraduate or graduate program. Should have strong written and communication skills, ability to work with diverse student population, excellent customer service skills; and must be reliable and able to work in a team environment.

REPORTS TO: International Engagement – CIEP Director