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Financial Aid Student Advisor

Job Title: Student Advisor/Customer Service
Wage Rate: $10.00
Number of Openings: 1-2 for Summer 2023 and beyond
Job Description:
·      Provides quality customer service to all those that contact our office
·      Drives office customer service initiatives by accurately and efficiently answering phone calls in the financial aid call center from students and parents
·      Counsels current and prospective students and families regarding the financial aid process in-person and via phone
·      Calls prospective students to follow-up on requests for information and missing documents
·      Performs administrative duties including data entry, filing, creating packets, assisting with presentations, and other duties as requested
·      Refers students and parents to professional staff for additional assistance if needed
·      Must be dependable, friendly, detail-oriented, a good team member, good listener and enjoy talking to people
·      Enjoy working in an office setting
·      Be punctual, reliable, responsible, and professional
·      Have excellent customer service skills
·      Have strong communication skills
·      Preference for someone able to work during the summer and over breaks
Additional Comments: Starting at 8-10 hours per week with the possibility for additional hours as needed. Students are able to work up to 40 hours a week during the summertime. For any questions please contact